Not only can you bring upon a considerable amount of backlash from the public for actively hurting the environment or the workers you hire, but governments are also finally taking action. Progress might be slow going, but one thing is for sure – the trend is not going to stop. The world is at its tipping point, meaning businesses along the supply chain need to do better if they want to stay competitive. Improving supplier communications is a great way to weed out inefficiencies that would make up for greater environmental and human resource protections.

Reducing inefficiency is how you can cut the costs that will occur from improving the policies and protections along your supply chain. To reduce this inefficiency, you need to collaborate. To collaborate, you need to follow this guide to improve your supplier communications.

Things to remember

One of the most important things to remember about the suppliers you work with is that they are not vendors. You have the power to change their business processes and vice versa because supplier-to-supplier isn’t a business transaction; it is a partnership. You cannot exist without each other, and so it is time to take a more proactive stance to improve your supply chain and attract more customers collectively.

Four ways to increase supplier communications

Once you take on this partnership stance, it is time to implement the right software to make communication a breeze.

1. Use the right tools

A great tool to use to streamline your supply chain is an Omnia supplier portal which is an SAP-certified solution that allows businesses to apply innovation while remaining simple and easy to use. With Omnia supplier portals from, you will be able to automate key processes in your supply chain, increase communication, and reduce admin costs. An Omnia Supplier Portal will simplify your supply chain and make it easier to make informed decisions based on real-time data.

2. Provide Prompt Payments

You have no ground to stand on unless you can provide your suppliers with prompt payments, and on the other side, provide timely shipments once you yourself have been paid. In the case of a delay, it is wise to contact the supplier or B2B customer directly to explain the holdup and when they can expect the payment.

3. Strategize Together

Host video conference calls or visit your suppliers in person. The only way to make your entire chain efficient and as cost effective as possible is by collaborating together, and in some cases, this will mean physically being in the same place to hash out the details.

4. Increase Transparency

There are far too many stories of big businesses using a murky supply chain as an excuse for breaches in environmental protection and human rights. Work together with your supply chain to ensure that everyone is on board with making it better and more transparent. Use this as a selling point to bring in higher paying customers.

The future will demand more of supply chains and their companies that operate within them than ever before. Not only do you need to keep up with expansive orders, but you also need to minimize the damage your supply chain causes. Collaboration and communication is the first step to accomplishing this, so ensure you follow this guide to get started.